Terms of Use

1. About EarnSparky

EarnSparky provides learning activities, screen-time reward features and AI-generated Parent Reports. In these terms, “we” means the operator of EarnSparky and “you” means the Parent managing the service.

Operator: [Legal operator name and registered trading name]
KVK: [Registration number]

Contact us at [email protected]. Business disclosures and the effective date must be completed before these terms take effect.

2. Parent-managed use

You must be at least 18 and be the Child’s parent, legal guardian or another person with the necessary authority to arrange their use of EarnSparky.

“Family”, “Parent”, “Child” and “Device describe roles and connections within the app. You manage your Family account, paired Devices and settings, and supervise the Child’s use.

Protect access to your account and paired Devices, and contact us if you suspect unauthorized access.

3. Learning and screen time

EarnSparky evaluates answers and uses learning results to support practice, adjust activities and administer configured screen-time rewards. We do not promise any particular improvement in school performance.

Screen-time controls depend on operating-system capabilities, permissions and Device configuration. They may be interrupted or unavailable and cannot be guaranteed to prevent every attempt to bypass restrictions. They do not replace parental supervision.

4. AI-generated Parent Reports

We use AI to summarize recent learning activities into short, actionable Parent Reports. Reports reflect activity within EarnSparky and may contain inaccuracies or omit context.

They are not diagnoses, certifications of mastery or a replacement for professional educational, medical or psychological advice. Please review them critically and contact us if you notice a problem.

5. Privacy

Our Privacy Policy explains the information processed to provide the service, including learning results, service providers, retention and privacy rights.

Accepting these terms does not replace any separate consent required by data-protection law. The linked privacy page is currently also a draft and must be finalized before these terms take effect.

5a. Optional shared Insights

A Parent can choose to create a private link to a read-only web view of Insights for all Children in their Family account. The view includes the shared Family, sharing Parent’s and Children’s display names, avatars, learning summaries, recent activities, and quiz questions, answers and explanations. It does not let recipients change settings or manage the account.

Anyone who has the complete link can open it without signing in, and can forward it to others. Share it only with people you trust and only where you have the necessary authority to share the Children’s information. Treat the link as confidential access information, not as a public web address.

The link can be used more than once and expires one hour after it is created, not one hour after it is first opened. Learning information can update while the link is active. Expiry stops further access through the link; it does not erase information a recipient has already viewed, copied, downloaded or captured in a screenshot. The underlying learning records are not deleted when the link expires.

Creating a link is optional. If you do not want to disclose this information to recipients, do not create or distribute a link. Our Privacy Policy explains the information processed to provide this feature.

6. Subscriptions and billing

Some features require a subscription or another valid access grant. Available plans, prices, billing periods and any trial conditions are shown before purchase. An unused subscription is not automatically cancelled.

• Apple processes App Store purchases through your Apple account.
• Subscriptions renew automatically unless cancelled under the applicable purchase conditions. You can manage or cancel them through Apple’s subscription settings.
• Cancellation normally stops the next renewal while preserving access through the current paid period.
• Upgrades normally take effect immediately; downgrades normally take effect at the next renewal. Effective access follows the subscription state confirmed through Apple and our subscription provider.
• Apple handles applicable charges, proration and its refund process. This does not limit statutory consumer rights.

Deleting the app or requesting account deletion does not itself cancel your Apple subscription. Manage that subscription separately through Apple.

Any applicable withdrawal rights remain available unless the legal conditions for their loss have been met. These terms do not create a blanket waiver of statutory withdrawal rights.

7. Learning Program limits

Your effective plan determines the number of Learning Programs available. After an effective downgrade, only the first permitted number of programs in the existing order remains available.

A downgrade does not itself delete excess programs, assignments, learning results or reports. A later upgrade restores availability to retained programs, subject to the retention and deletion rules in the Privacy Policy.

8. Acceptable use

You must not access another Family’s information without authorization, interfere with the service’s security or operation, submit unlawful content, or manipulate purchases or results to obtain unauthorized benefits.

Use the service lawfully and supervise its use by Children in your care.

9. Content and software

You retain any rights you hold in content you provide. You permit us to use it only as necessary to operate the service and as described in the Privacy Policy. This does not override your data-protection rights or our retention obligations.

EarnSparky’s software, branding and learning materials are protected by applicable intellectual-property law. Using the app does not transfer ownership of them to you. Where applicable, Apple’s standard end-user licence agreement governs the app licence.

10. Availability and changes

Maintenance, technical failures and third-party interruptions may affect availability. We may make reasonable changes to maintain security, comply with law or improve the service.

We will communicate material changes affecting a paid service and provide notice, termination or other remedies where required by law. Your mandatory rights concerning the supply and conformity of digital services remain unaffected.

11. Ending use and suspension

You can stop using EarnSparky at any time. To cancel billing, use Apple’s subscription settings. For account or data-deletion requests, email [email protected]; we may need to verify your authority over the Family account.

We may restrict or suspend access where reasonably necessary to address a serious breach of these terms, a security risk or a legal requirement. Where appropriate, we will explain the reason and provide an opportunity to resolve the issue.

Suspension does not automatically remove statutory refund or other consumer rights.

12. Responsibility and consumer rights

We are responsible for providing the service in accordance with applicable law. Nothing in these terms excludes liability that cannot lawfully be excluded or restricts mandatory consumer rights.

13. Governing law and complaints

Dutch law governs these terms. Consumers living elsewhere retain any mandatory protections available under the law applicable to them.

Please contact [email protected] so we can try to resolve a complaint. You retain the right to bring a dispute before a court with jurisdiction under applicable law.

14. Changes to these terms

We may update these terms for justified legal, operational or service-related reasons. We will explain material changes and give notice or obtain renewed agreement where required. Merely posting an update does not remove your statutory rights.

This example has no effective date. It must be reviewed, completed and aligned with the service before it becomes an agreement offered to users.